If you choose not to complete KYC, we’ll usually offer a refund to the address (or addresses) you made the deposit from, minus any network fees.
However, in certain cases, we can’t process the refund until the KYC process is fully completed or the review is finished. We’re actively working with agencies and regulators to make the crypto space safer and more transparent for everyone. Since we’re not the only ones involved in these checks, we can’t provide an exact timeline for when everything will be resolved.